Privacy Policy

Last Updated: May 2025

Freez Pack ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit www.freezpack.com (the "Site") or purchase our products.

1. Information We Collect

We may collect:

• Personal Data: Name, email, shipping address, payment details (processed securely via Stripe/PayPal).
• Usage Data: IP address, browser type, pages visited (via cookies).
• Voluntary Data: Product reviews, survey responses.

2. How We Use Your Information

• Process orders and send tracking updates.
• Improve our products/services (e.g., analytics).
• Send marketing emails (only with consent; unsubscribe anytime).

3. Data Sharing

We do not sell your data. Limited sharing with:

• Payment processors (to complete transactions).
• Shipping carriers (e.g., FedEx, UPS).
• Legal compliance (if required by law).

4. Cookies & Tracking

We use cookies to:

• Remember cart items.
• Analyze website traffic (Google Analytics).

You can disable cookies in browser settings.

5. Your Rights

Depending on location (GDPR/CCPA), you may:

• Access, correct, or delete your data.
• Opt out of marketing.
• Request data portability.

Contact us at info@freezpack.com to exercise these rights.

6. Data Security

We use SSL encryption and PCI-compliant payment gateways. However, no online method is 100% secure.

7. Policy Updates

We may update this policy. Changes will be posted here with a revised "Last Updated" date.

8. Contact Us